Shipping & Return

Shipping & Return Policy

We know that timely shipping is crucial to our loyal customers, our goal is to ship all orders within 2-3 days. Whenever an extended delay is expected in shipping your package due to heavy volume of orders.

generally ship before the next Wednesday.

Shipping is billed at a flat rate per product:

shipping is calculated at checkout

Order Tracking

When you place an order with Organic Pure Oil – OPO, you will receive an order confirmation via email. If you have questions about your order please email  to [email protected] Please include your order number in the subject of your email. You may also visit our website and log into your account to see your tracking number after that the products has been shipped.

Your order will be shipped via US Post Office with a tracking number to the shipping address given by you related to your order and when they deliver to you it will be marked on the US Post Office web page ( DELIVERED ) which is considered as a delivery confirmation and at that point our responsibility ends .

Signature Confirmation

If you need to add a signature confirmation please send us a note when you place your order and signature confirmation will be added for free upon your request.

Return Instructions:

If you are dissatisfied with your order for any reason, please email us within 30 days at [email protected] If we cannot fix the problem, we’ll send you a RML code to return your items.We do not accept phone call you have to send an email to [email protected]

  1. Please ship the products UNUSED and in the original packaging to the address below to ensure that your return remains eligible for a refund. The return must be postmarked within 30 days of the original ship date on your invoice.
  2. All pieces of the kit (including the free gifts) must be included with your return to receive a refund.
  3. Please include your full name and order number and RML code.
  4. shipping fees are not refundable
  5. Be sure that all the return products are very well packed and sealed
  6. When returning your products, please use the following address:

Cocojojo llc,
1720 E Garry Ave, ste # 119
Santa Ana, CA 92705, usa

  1. You will be refunded within 48 hours of receiving your parcel after reducing the restocking fees.

Nonreturnable Items

  • Items that are used, damaged or abused
  • Items that are missing parts
  • Non-defective special orders.


Returned items are subject of 25% of the total amount as restocking fees

Does we ship internationally?

Organic Pure Oil – OPO, ship items internationally except some countries. You are more than welcome to make your purchases on our site from anywhere in the world but we advise you to contact us if you are located in Africa or Asia.

Applicable law and jurisdiction

The user accepts that any claim or dispute against them related to the payment of fees for Organic Pure Oil – OPO  service usage fall within the exclusive remit of the Court of Santa Ana in California.,